Contact

Countesthorpe Academy
Winchester Road,
Countesthorpe, LEICS, LE8 5PR
Telephone: 0116 2771555
FAX: 0116 2777027
E-mail: admin@clcc.college

Term Time Opening Hours (typically open 39.5 hours per week)
Mondays – 08:00 to 15:30
Tuesday to Friday – 08:00 to 16:00
Weekend – Closed

Contact information

We welcome contact from parents, students and members of the local community, past, present and future. Please direct your queries to the Headteacher (Mrs C. Aitcheson) using one of the contact methods on this page.

If you wish to make a suggestion, comment or general enquiry then please contact us on admin@clcc.college or using the form below.

If you wish to make a complaint then please contact Ms S. Griffiths on governanceprofessionals@lifemultiacademytrust.org.uk or using the form below.

Reporting Student Absence

Until Sunday 16th November 2025, If your child is absent from school please let us know as soon as possible using the guidance below.

Please contact the College by either:

Calling us on 0116 2771555

or

Emailing attendance@clcc.college

We are introducing a simplified and secure way to report your child’s absence from school.

From Monday 17th November 2025, please call 0116 264 2300 and, when you reach the voicemail, leave the following details:

  • Your child’s full name and tutor group
  • The reason for their absence, and symptoms if ill.
  • The duration of the school they will miss that day (e.g. they will miss Period 1 and 2, or will be in at 10:30am, or will be absent for the whole day)

Important things to note:

  • Absences must be reported each day your child is absent.
  • Please call before 8:00am on the day of absence.
  • Please call from a number we hold on our system for you. The best way to check the contact details we hold for you is by logging into the Arbor app and under the burger menu (3-line menu) look in Profile – please update any out-of-date telephone or mobile numbers.
  • This is the ONLY accepted method of reporting absence. Emails, SMS, Arbor messages, or any other form of communication will not be accepted and will be ignored.

Thank you for your cooperation in helping us maintain accurate attendance records.

Requesting Copies of Documents in Paper Format

If you wish to obtain paper copies of this website, copies of governors meeting agendas, minutes or other documents, or would like to make a request for information, please email admin@clcc.college or use the contact form on this web page.

Invoicing or Financial Queries

If you need to contact us regarding invoicing or financial matters please contact Finance & HR Hub 1 on either tel:01163033780 or Hub1finance@lifemultiacademytrust.org.uk

Making a request for Information

Please follow the link to the LiFE Multi Academy Trust website which holds all our Policies and Privacy Notices related to UK GDPR.

For specific information requests please speak to Mr T. Gartside who is the school’s Data Protection Lead via admin@clcc.college

Our Data Protection Officer is:
Mr John Walker
Office 7, The Courtyard
Gaulby Lane
Stoughton
Leicestershire LE2 2FL
Telephone: 0333 7729763
Email: info@jawalker.co.uk

Please find below some useful documents:
Subject Access Request (SAR) form
Withdrawal of Consent Form